Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional