Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
No, it was fine