Did you feel that this counselor was understanding?
Definitely
Were the waiting rooms private?
Absolutely, they had a private waiting area and a separate exit.
Did you feel like this counselor genuinely listented to your perspective?
Yes! They listened intently and asked me questions after my explanation
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Did you feel safe in this provider's care?
Yes