They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were absolutely amazing and make others in the same field look like beginners.