Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!