Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed