Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation