They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people. This place is so fantastic about involving patients in their treatment method. They were curious about any input I had and took everything I had to say to heart.