Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond