Was the waiting area spacious?
No, it was rather cramped
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!