Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!