Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me