Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was it easy to make an appointment with this provider?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider offer flexible appointment times?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond