Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!