Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long