Did this provider answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.