Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did they follow up with you after your appointment?
Yes.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left