Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider answer all of your questions?
Some were answered
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder