Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
No, I left confused and frustrated
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't