Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider adhere to the customer is always right policy?
Sometimes, but not always