Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.