Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring