Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me