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Leah Heap, MD

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Leah Heap, MD
Lakeside Medical Assoc
(5 Reviews)
> Get Phone Number & Directions
12660 Riverside Dr Ste 320 Valley Village, CA 91607
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About

Leah Heap, MD

Leah Heap, MD practices as a Family Doctor in Valley Village, CA.She graduated from Univ Of Ca, San Francisco, Sch Of Med, San Francisco Ca 94143.
Primary Specialty

Family Doctor

Gender Female
Education Univ Of Ca, San Francisco, Sch Of Med, San Francisco Ca 94143
Training Univ S Ca Sch Of Med, Family Medicine; Northridge Hosp Med Ctr, Family Medicine
Map and Directions
12660 Riverside Dr Ste 320, Valley Village, CA 91607
Services Leah Heap, MD offers family practice services in Valley Village, CA. A family doctor is typically a general practitioner who treats most family members from children to adults.

Leah Heap, MD in Valley Village, CA may treat physical symptoms, prescribe medications, diagnose conditions and much more.

Please call Lakeside Medical Assoc at (818) 755-0391 to schedule an appointment in Valley Village, CA or to get more information.
Consumer Feedback
(5 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
View All 5 Reviews Add a Review
Recent Reviews
One of the worst medical encounters I have had. And I have had alot.

It's always hard finding a new doctor. This experience makes me want to just let whatever illness comes my way just take me over before I walk into this place again.

I arrived as a new patient at 7:45 am - 15 minutes before my 8am appointment. After battling my insurance out with the receptionist, I was finally taken into the examining room at 8:15. Here I waited. And waited. And waited. And finally called into work saying that I was going to be late. Waited some more. Those little examining rooms seems to get smaller the longer you wait and worse you feel - on top of already being sick.

AN HOUR later Dr. Heap walks in. She makes half an apology for being late, blaming it on the fact that her previous patients were "disasters." Nice confidentiality, there. She looks over my records and asks why I think I need to see her, since according to my chart I am perfectly healthy (which is not true - I have had 3 major surgeries in the past 6 years and just spent this past weekend in the ER).

I explained to her that I am new in town and looking for a family doctor, and that I would like to go over a few medical concerns. I list them, she writes, and then leaves. No warning, nothing. Then she comes back and leaves the door open, indicating that she is ready to go. I am not, so I tell her that I have some other concerns I would like to discuss. She LITERALLY SAYS, "You know, those are going to take some time, and we have already talked about two issues. Come back in two weeks."
AND SHE LEAVES!
by christynh
December 10, 2008
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Recent Polls
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Unknown xxx.xxx.141.47
October 18, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did you feel safe in this provider's care?
No, I was scared
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
January 12, 2012
> View All Polls
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