Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider remember you by name?
No, I always have to remind them
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!