Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider late to your appointments?
No, they were on time