Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of