Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me