Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider treat every client equally?
No, they definitely favor certain clients
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places