Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider use excessive foul language?
No
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves