Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider late to your appointments?
No, they were on time
Does this provider remember you by name?
Sometimes, but not always
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions