Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider give unbiased advice?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from