Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have helpful information available online?
Yes, but very little
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else