Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!