Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this neurosurgeon friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable