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Frederico Tepedino, DMD

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Frederico Tepedino, DMD
Dental Arts Of Florida
(39 Reviews)
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7645 Gate Parkway 103 Jacksonville, FL 32256
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(904) 770-5906 Center for Dental Excellence - St. Augustine
(904) 830-0911 Center for Dental Excellence
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About

Frederico Tepedino, DMD

We have a caring team of Doctors and staff servicing all of your dental needs. Open 7 days a week including evenings. Please call for an appointment, walk-ins welcome.
Primary Specialty

Dentist

Map and Directions
7645 Gate Parkway 103, Jacksonville, FL 32256
Services Our Dental office offers family and cosmetic dentistry in a comfortable and warm atmosphere. FREE invisalign and implant consultation.

Most PPO Insurance accpeted.
Payment plans available. Additional Services Cosmetics, Implants, Fillings, Crowns, Bridges, Emergencies, Dentures, Extractions, Sedation, Root Canals.
Consumer Feedback
(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
View All 39 Reviews Add a Review
Recent Reviews
I would have to give 0 stars for the billing department of this dental office. It has been 2 months since they overcharged me on my co-pay and have still not received my refund. Latest status is it will be an additional 3-4 weeks for me to receive my money even though they have been paid by the insurance carrier for a month
The dental services themselves were excellent just not the billing department or office staff
by Fed up with dentists xxx.xxx.15.8
May 27, 2015
Its obvious when a member of the staff has written a favorable review about the practice to ease the blow of a negative one. If I were a person nervous about seeing a Dentist, I would walk out the minute I meet the people working at the front desk. On the day of my visit there were two ladies at the desk, and another one sitting in the corner with her back turned to all of the action. I proceeded to the desk, signed in, and waited for the usual greeting that most customers would expect when they enter a business that offers a service for a fee. There wasn't a "Good Morning" or any other type of greeting. As a matter of fact, my presence wasn't even acknowledged! Nobody even looked up at me! I was simply asked what the name on my account was, and was told that someone would be with me momentarily. However, once I made it to the back my experience was a lot better. My advice to the owner / Doctor would be to get some people in the front who look and act like they enjoy their jobs, and know how to welcome your patients. They are the first impression of your business to anyone walking through the door. I would also hire an office manager if you do not already have one. I'm guessing that you don't, because any office manager worth his or her salt would ensure that issues such as greeting patients would never arise. In fact, in most dental offices that I've visited, the office manager actually greets you and ensures you that a member of the staff will take care of you. No such luck on my visit! I've also noticed that there seems to be a high turnover when it comes to employees there. There are always new faces when I walk through the door. This doesn't look good to patients! High turnover rates often lead patients to assume that the office isn't a good place to work, or there is something wrong with the hiring process. Both of which are management issues! It doesn't matter what spin you put on it when I ask where someone is....patients aren't dumb! The professionals in the back are awesome, but your front desk may be depriving potential customers from ever meeting them or ever coming back by not extending the most simple courtesy there is.
by Carl B. xxx.xxx.241.196
January 02, 2014
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Recent Polls
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.173.247
October 05, 2013
Was this dentist's staff friendly?
Not Really
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this dentist offer you anesthetic when appropriate?
No, I was in pain, but they said I didn't need it
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.30.85
October 01, 2013
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