Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation