Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.