Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously