They are always prepared for my appointment and remember everything about me. He was very caring and patient with my daughter. Has a very calm voice. Depending on the time of day parking was ok, you can always find a spot. I left the appointment feeling much better and more knowledgeable. They answered all of my questions and I felt very informed. I was so relieved when they offered me a remedy for my daughers condition. Before I knew it I was feeling better. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I have recommended him to friends.