Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough