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Awender Reinhardt P DDS

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Awender Reinhardt P DDS
Awender Reinhardt P DDS
(4 Reviews)
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624 Terra West Drive Suite 2 Freeport, IL 61032
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About

Awender Reinhardt P DDS

Awender Reinhardt P DDS is a Dentist facility at 624 Terra West Drive Suite 2 in Freeport, IL.
Primary Specialty

Dentist

Map and Directions
624 Terra West Drive Suite 2, Freeport, IL 61032
Services Awender Reinhardt P DDS is a dentist/dental office located in Freeport, IL. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Awender Reinhardt P DDS at (815) 235-7484 to schedule an appointment in Freeport, IL or get more information.
Consumer Feedback
(4 Reviews)
Environment
5 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Service
4 star average for Service
View All 4 Reviews Add a Review
Recent Reviews
I have used Dr Awender for several years and the service is top notch. Chris the secretary has always been very polite and helpful with me. I'm guessing UNHAPPY was having a bad day.
by Andrew Lodge xxx.xxx.1.171
January 17, 2014
The secretary, Chris, was VERY VERY rude!! I have never been treated that poorly in all my experiences. To add insult to injury, the dentist was upset with me that I did not allow her to treat me bad when I told her she was rude. I told him what she said to me and how she was rude from day one, and how I tolerated her subtle comments until her last over the top comment was unavoidable and had to be addressed. He reported what she said to me was fine and she has worked for him over 20 years and he feels he has never had issues with her before. I highly doubt that!!! So either way, I guess if she is ok or friendly to some of the patients that is good enough for him. If she is rude to anyone else, their experience will not be considered a problem and it appears in fact, you will be called a liar when you are looking for an apology!! The comment made to me by the secretary, Chris, was delivered in a very very rude voice with her body language to match. All I asked her was to confirm the doctor’s name for me as this was my first experience with them. She stared at me for a long pause with a turned up nose and would not respond, I could feel her disapproval but was so shocked by her response, especially since she is a much older woman, that I did not know how to respond. I finally repeated the question on another way and she then told me his name very slowly as if I were mentally challenged. I asked her if she was alright? She said “I’m alright, but I was wondering about you, I mean do you even know where you are?" After her other snotty comments from my initial contact with her that I ignored, such as daring to ask their prices, I had my fill of her. I went to this dentist in the first place for the discount card they participated in. She told me I had no right to know the prices I would pay without the discount card. OOHH really, how would anyone know what the saving were then to make an informed decision, that as an adult I believe I have the right to know!!?? The end of all this is it's not worth going to this place even if it was free!! Besides their rude ridiculous unprofessional behavior, Awender only reported half the cavities my regular dentist said there were for my child. Again I went here not because I did not like my other dentist but because I had no insurance and was looking for a discount for services. So I question his abilities as a reputable dentist as well. Bottom line, I know I'm too busy to deal with this nonscence in my life and I'm sure you are as well!!, Just think twice before you go here!
by unhappy xxx.xxx.11.19
February 16, 2013
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Recent Polls
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
Does the provider's staff try to be helpful?
Yes
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.24.21
April 28, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Shiloh Bausman xxx.xxx.42.125
February 29, 2012
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