Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Sometimes, but not always
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly