Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution