Salem-Peabody Oral Surgery Inc

Salem-Peabody Oral Surgery Inc
Salem-Peabody Oral Surgery Inc 6 Essex Center Drive Peabody, MA 01960
About

Salem-Peabody Oral Surgery Inc

Salem-Peabody Oral Surgery Inc is a Oral Surgeon facility at 6 Essex Center Drive in Peabody, MA.
Primary Specialty

Oral Surgeon

Services Salem-Peabody Oral Surgery Inc is an Oral Surgeon located in Peabody, MA. An Oral Surgeon is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw. They can provide dental implants, wisdom tooth removal, jaw surgery, orthognathic surgery, tumor resection, revision procedures for TMJ, anatomical modeling, oral sedation and Rembrandt whitening.

Please call Salem-Peabody Oral Surgery Inc at (978) 531-1450 to schedule an appointment in Peabody, MA or to get more information.
Consumer Feedback
(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
3 star average for Expertise
Value
5 star average for Value
View All 6 Reviews Add a Review
Recent Reviews
Very Professional, congenial practice. It was a great experience from the phone call, the greeting at their windows, to sitting down with the insurance person trying to figure out how my insurance was going to work and booking my surgery.
by Maria xxx.xxx.56.173
January 02, 2020
I had some extraction work done at Salem Peabody Oral Surgery on January 9, 2014 and the service was good. The oral surgeon did a very nice job. However, their office practices have been very disappointing. My health insurance which covers this procedure was in the process of being approved. At the office’s suggestion I opened up a Care Credit Card and charged the procedure which was $375.00. When I returned home later that afternoon my mail had arrived and my health insurance had gone through and dated back retroactively to the beginning of the month. I then brought my health insurance information which fully covered the procedure to the oral surgery office the very next day. They told me “No problem, we will run this through your health insurance right away and credit your credit card.” Two weeks later there was not a credit on my card so I called my insurance company and they informed me that the oral surgery office never submitted the bill to them as they told me they were going to do. I then called the oral surgery office and told them the bill was never sent to my insurance company. There answer to that was, “Well at least there is no interest on the card for a little while.” I was shocked at this attitude and offended. I told them that they need to send the bill immediately. I then followed up with my insurance company the following Monday and they told me that they had received the bill and the full payment to the oral surgery office had been approved. I then followed up with the oral surgery office to confirm that my credit card was being credited. The woman in the office who was extremely rude told me that they would be crediting my card in about 2 months. This is unacceptable. They are holding my money hostage. In the span of 2 months I will have two monthly minimum credit card payments due on a charge that my insurance company is paying for and has already approved payment on. So if they ever do get around to crediting my charge card I will have a credit on a charge card that I will never have to use because my health insurance has gone through. Anyway you look at this Salem Peabody Oral Surgery is double billing. They have charged my credit card and have my money and they have also billed my insurance company who has approved a payment to them. I find these business practices to be completely unethical and morally deplorable as they are just increasing their cash flow at my expense.
by Nicole L. xxx.xxx.208.174
February 05, 2014
Recent Polls
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.196.185
April 20, 2012
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