Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did they follow up with you after your appointment?
Yes.