Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Was this provider late to your appointments?
No, they were on time
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me