Did this provider use excessive foul language?
No
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider remember you by name?
Sometimes, but not always