Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places