Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!